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Are you a hospitality professional with a passion for great coffee, good food, and making a difference? Knoxbrooke Coffee is a thriving social enterprise café that provides meaningful employment to people with diverse abilities. We're looking for a Café Supervisor to help lead our team, working in our social enterprise cafe in Warragul, ensuring a welcoming, high-quality café experience while mentoring and supporting our team members to achieve their employment goals.
About the Role
As a Café Supervisor, you'll be undertaking Barista / Cafe duties while overseeing daily operations of a small team and create a warm and inclusive environment.
Key responsibilities include:
* Food Preparation & Service – Assist with preparing simple menu items eg toasties, oversee food quality, and ensure food safety compliance.
* Team Leadership & Supervision – Allocate tasks, support skill development, and provide hands-on coaching to Supported Employees.
* Customer Experience – Lead by example in service excellence, coffee making, and order processing.
* Operations & Teamwork – Maintain stock levels, oversee café cleanliness, and collaborate with the wider Knoxbrooke team.
About You
You are passionate about great coffee and you thrive in a team environment and enjoy supporting others to succeed.
You have:
* A passion for mentoring and empowering people with diverse abilities (experience working with people with a disability is an advantage, but not essential).
* The ability to build great relationships with customers, especially older people as our cafe is located in the foyer of the Warragul Community Age Care.
* Strong communication skills and a hands-on, team-focused approach.
* The ability to stay calm under pressure and solve problems proactively.
* First Aid (Level 2) & CPR certification
* Experience in staff supervision and using POS systems
* Full Australian working rights
* Minimum 2 Covid 19 vaccinations or valid medical exemption
* Willing to apply for an NDIS Working Screening check (an existing one is an advantage)
Why Join Us?
* Be part of a values-driven social enterprise making a real impact.
* Enjoy variety – work across two unique Warragul locations.
* Work-life balance – Monday to Friday, 8.30 AM – 4.30 PM, no weekends
* Non-profit salary packaging benefits – increase your take-home pay with up to $18,550 tax-free
Apply Now
If you're ready to bring your hospitality and leadership skills to a meaningful role, we'd love to hear from you
We're hiring ASAP and may interview while the role is still advertised – so don't wait
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