Job Title: Luxury Guest Service Agent: Check-In
Job Overview
We are seeking a highly skilled and enthusiastic Guest Service Agent to provide exceptional customer service to our guests.
* This role involves greeting and checking-in/out guests, ensuring their stay is comfortable and memorable.
* The successful candidate will have excellent communication skills and the ability to work well under pressure.
Candidates must be able to work independently and as part of a team, demonstrating a positive attitude and strong problem-solving skills.
Responsibilities
* Greeting and checking-in/out guests in a friendly and efficient manner
* Providing information on hotel facilities and services
* Handling guest inquiries and resolving issues promptly
Requirements
* Excellent communication and interpersonal skills
* Ability to work well under pressure and as part of a team
* Strong problem-solving skills and attention to detail
Benefits
Enjoy comprehensive training, a supportive team culture, and rewarding benefits including:
* A competitive salary and bonus scheme
* Ongoing training and development opportunities
* A fun and dynamic work environment
Join our hospitality team and become an ambassador for excellence!