About Us
Greyhound Australia is the country's only national coach company, connecting Australians for over 110 years. We began a new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand. Our focus is on the future and we're ambassadors of this beautiful country.
About the Role
We seek experienced drivers to join our team as Full Time Coach Captains. At Greyhound, we want amazing operators to represent us from the frontline and provide an excellent customer experience.
Responsibilities
* Ensure passenger safety by adhering to safe work and driving practices;
* Comply with road rules, operational processes including pre-starts, ticketing, incident reporting, and passenger manifest and freight consignment procedures;
* Perform administrative duties when required, including pre-start documentation, completion of log books, fault sheets, journey records ensuring accurate records;
* Demonstrate correct manual handling of all luggage and freight using safe techniques;
* Manage own fatigue through effective Basic Fatigue Management (BFM) which also includes being fit for duty;
* Perform other duties as listed in the Coach Captain Position Description and or requested that are within my skill set and ability.
You will be responsible for creating a positive customer experience on every service
Drive a range of coaches across various parts of the scheduled services. Consistently ensure the safety of you, your passengers and your vehicle.
About You
To be successful in this role, you will be a motivated and enthusiastic individual who is passionate about relationship building and living our values:
* Be safe
* Let's collaborate
* Delight our customers
* Be accountable
* Be empowered
* Enjoy what you do
Licences / Requirements
You will be expected to work across the operational roster. In exchange, we offer you an autonomous role where you can have a direct impact on the success of our business.
Requirements
* A current HR driver licence
* A current Drivers Authority / Endorsement
* Demonstrable coach driving experience
* An outstanding safety focus, including a commitment to your own fitness for duty
* Experience delivering excellent customer service
* Time management skills
* Mechanical knowledge is desirable