Pet Care Specialist
We are seeking a passionate and dedicated Pet Care Specialist to join our team.
* Providing exceptional customer service and memorable experiences for pet owners.
* Sharing knowledge and expertise on pet care, products, and services to inspire and educate customers.
* Meeting sales targets by completing transactions efficiently and effectively.
About the Role
This is an exciting opportunity for individuals who share our passion for animals and delivering exceptional customer experiences. As a Pet Care Specialist, you will work closely with your team to create a welcoming and inclusive environment that promotes customer loyalty and satisfaction.
Responsibilities
1. Provide expert advice on pet care and products to customers, ensuring they receive the best possible guidance.
2. Process sales transactions accurately and efficiently, meeting sales targets and exceeding expectations.
3. Maintain store presentation and visual merchandising standards, ensuring a visually appealing shopping experience.
4. Stay up-to-date with product knowledge and industry developments, applying this knowledge to provide exceptional customer service.
5. Contribute to a positive and supportive team culture, fostering a fun and inclusive work environment.
6. Achieve safety standards and promote a culture of safety within the team.
What We Need
* A genuine passion for animals and providing excellent customer service.
* Experience in a similar retail environment, preferably with a focus on pet care or related industries.
* Demonstrated drive to achieve and exceed sales targets, with a strong track record of success.
* Excellent interpersonal skills, with the ability to build strong relationships with customers and colleagues.
* Physical fitness, with the ability to lift products up to 20kg.
* Flexibility to work weekends and public holidays, as required.
Benefits
We offer a range of benefits, including competitive salary, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusion.
Additional Information
We are committed to creating a workplace that is diverse, inclusive, and welcoming to all employees. If you share our passion for pets and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.