Role Summary This is a unique role that bridges the gap between contract administration and construction servicing. As the Contracts & Construction Coordinator, you will be responsible for managing the end-to-end flow of sales contracts while supporting clients through the construction process. From initial reservation through to post-handover, your role is critical in ensuring a seamless, professional, and compliant experience for all parties involved. Key Responsibilities Contracts & Sales Administration Coordinate the preparation, review, and submission of contracts in line with compliance standards Liaise with solicitors, clients, builders, and internal stakeholders to ensure contracts are processed accurately and in a timely manner Manage deposits and payment schedules, including tracking and coordinating refunds or variations Maintain and update internal databases, templates, and stock availability Support with re-sales, flyer preparation, and communication with vendors/buyers Ensure all contract files pass audit with 100% compliance Construction Support & Client Coordination Conduct client update calls at each key construction stage (Intro, Base, Enclosed, Handover) Manage insurance documentation and practical completion paperwork Schedule and coordinate defect inspections with third-party inspectors Respond to client enquiries pre- and post-settlement, offering clear, empathetic updates Ensure accurate progress invoicing within 24–48 hours of receipt Communication & Stakeholder Liaison Maintain active communication between internal departments, clients, builders, and third parties Flag and follow up on delays, missing documentation, or high-risk issues promptly Coordinate with internal strategists, finance, and management for consistent client servicing Collaborate with offshore admin support for document handling and reporting Compliance & Operational Efficiency Ensure files are up to date with notes and task completion logs Maintain audit readiness on all files and complete reports as required Track project timelines and support internal process improvement initiatives About You 2–3 years of experience in contract administration, property settlements, or construction coordination Strong interpersonal skills, capable of managing stakeholder relationships with professionalism and empathy Highly organised, detail-oriented, and able to manage multiple priorities under time pressure Comfortable with CRM platforms and property-related documentation Intermediate computer skills, especially in Microsoft Office and workflow systems Strong problem-solving abilities and a proactive mindset A clear Police & Credit Report is mandatory Why Join Us This is an opportunity to work across multiple stages of the property journey – from sale to build – in a professional, fast-paced and rewarding environment. You’ll play a key role in client satisfaction and operational excellence, while developing expertise across the property and construction life cycle.