Salary $33 per hour plus Super
- 4 weeks contract with possibility of extension
- Based in Malaga - 8.00am to 4.00pm Mon to Fri
Delivering consistently excellent customer service and first "call" resolution on every interaction with a customer is their goal.
The role is for 4+ weeks with shifts Monday to Friday from 8am to 4pm.
Your key responsibilities in the role include:
- Handling inbound calls/queries relating to services
- Ability to problem solve and refer queries to the correct department
- Ability to identify retention issues
- Ability to work as part of a team assisting co-workers where needed
To be successful in this role you will need to demonstrate:
- Excellent customer service and communication skills
- Prior experience working in a Contact Centre environment
- Solid rapport building and problem solving skills
- Excellent people skills, with a focus on customer service
- Have a sense of urgency and be able to multi-task and handle matters promptly.
- A quick learner with a "can do" attitude.
The role is a short-term contract with the possibility of an extension.
If you have any specific questions relating to this role, please contact Megan on 0412 611 190 or APPLY ASAP.
📌 Customer Service Officer
🏢 Kbh Solutions
📍 Perth