The myHomecare Group is the leading Home Care Package provider in Australia and we support older Australians to continue living in their homes longer. As our Care Manager, you will join our team in Clayton, Melbourne, offering telephone-based care for our clients.
This position will operate under one of our brands and each brand has a unique point of difference in the industry, ranging from self-management to part-management. We cater our support to each client's unique care needs to ensure we have the best solution for every Home Care Package holder.
There are no qualifications required for this role - although we look kindly on previous Home Care Package experience. We will teach you everything that you need to know. You just bring the desire to assist our clients stay in their own homes safely for longer.
**What will we offer you?**
- 3 days from the office, located in the M-City centre, and 2 days from home
- Telehealth model of care - no travelling to client's homes
- Full time, permanent employment, 9-5pm weekdays
- Induction program and ongoing training and upskilling
- Paid parental leave from 6 months of tenure
- Be a part of a fun, outgoing family team atmosphere
**As a Care Manager, you will**:
- Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
- Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings
- Monitor the budget of care packages and ensure clients understand service fees
- Manage client service delivery across all levels under homecare packages programs
- Engage with internal teams to facilitate client on-boarding
- Ensure compliance with all relevant legislative and industry standards
**We are looking for someone with**:
- The ability to work quickly in a busy, changing environment
- Excellent communication skills
- Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
- Outstanding computer skills in CRM systems, database management, Microsoft Office
- The right to work in Australia
- National Police Clearance or willingness to obtain (myHomecare will organise at no cost to you)