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Manager - Parent Line
Salary: SCHADS Level 7 + Super + Salary Packaging
Location: Lewisham
Employment Type: PP - Part-time, Ongoing
Department: Parent Line
Closing Date: 08 Jun 2025
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* Exciting opportunity based in Lewisham
* Part-time, 4 days opportunity, with hybrid/flexible working arrangements
* $58.23 - $60.66 + Super + Salary Packaging
Parent Line at CatholicCare Sydney is a confidential telephone counselling and support service for parents and carers, offering expert advice and guidance on parenting challenges.
As an industry expert with strong community relationships and partnerships, this role ensures CatholicCare practitioners deliver high-quality, evidence-informed, person-centred services that meet individual, community, and funding stakeholder needs.
What You'll Be Doing…
Some of your responsibilities will include:
* Providing direction, support, feedback, and clinical supervision to a team of practitioners to facilitate the delivery of efficient and effective client-focused services, consistent with best practice standards and relevant statutory and funding requirements.
* Translating and communicating strategic and operational objectives, policies, and directives to the team to facilitate their engagement and delivery of these objectives.
* Carrying out duties in accordance with all relevant legal Acts, Legislation, Regulations, and Standards in Child Protection and Domestic and Family Violence.
* Fostering and maintaining positive working relationships with key stakeholders to achieve client, community, and funding outcomes.
* Facilitating team and cross-divisional meetings that foster a high-performing service culture, identifying service delivery issues, exchanging information, establishing operational priorities, communicating policy and legislative changes, and monitoring milestones.
If you would like to find out more about the role, click apply to view the Position Description on our career website.
What you will need…
To be a successful candidate, you will have:
* Relevant program-specific qualifications, expertise, and professional memberships (e.g., FDRP, APHRA, AASW, ACA, or PACFA).
* Industry-relevant experience in coordinating and implementing services, supporting individuals and teams to deliver client outcomes.
* Understanding of current best practices around supporting parents or experience working with families.
* Demonstrated ability to successfully lead a high-performing team and maintain a positive workplace culture.
* Ability to build and leverage relationships across multi-functional or multi-disciplinary teams to achieve objectives.
* High-level communication, consultation, and negotiation skills.
* Strong organisational skills, including critical thinking and a systemic approach to prioritisation.
What Our Benefits Include…
* Professional Growth: Tailored professional development opportunities to support your career ambitions.
* Work-Life Balance: Embrace flexibility and align your work and your life to thrive in a Family Inclusive accredited organisation.
* Tax Savings: Maximise your income with salary packaging, reducing your tax and increasing your take-home pay.
* Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebrations and graduations.
* Inclusive Environment: Join a friendly, supportive organisation that values your contributions and voice.
* Wellbeing: Free access to a mindfulness app, EAP counselling, yearly flu vaccinations, and wellbeing activities.
Join us today and be part of a workplace that cares about your growth, happiness, and overall well-being.
To be considered, attach your resume and a cover letter addressing how your skills, knowledge, and experience meet the requirements of the role (Address the Selection Criteria).
Applications close on 8th June 2025. Please submit your application promptly, as shortlisting and interviews will commence immediately.
Need More Information? Contact Vanessa Harnischmacher at
Who Are We And What We Do…
People are at the core of our work: supporting clients' wellbeing and fostering staff development and career growth.
CatholicCare Sydney, a leading not-for-profit and social services agency of the Catholic Archdiocese of Sydney, supports diverse communities. We promote diversity, inclusion, and staff wellbeing, empowering positive community change.
We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander Peoples, LGBTQI+ community members, and people with disabilities.
We require all employees, volunteers, and students to be fully vaccinated against Covid-19 and to undertake necessary background checks.
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