Benefits Coordinator
Fixed Term Full-time opportunity – 24 months, based in Speers Point, Singleton or Woonona office with hybrid working available.
About the role
Seeking a motivated and detail‐orientated Benefits Coordinator to join the Weekly Benefits team. Key responsibilities include managing tasks related to timely and accurate payment of workers' benefits, collaborating with the Benefits Officer to streamline processes, resolve discrepancies, and maintain a high standard of service for customers.
Your main responsibilities
* Review new claims registered for potential payments.
* Ensure claims system is kept up‐to‐date with accurate information.
* Maintain weekly incapacity report, ensuring workers due for weekly benefits are accounted for.
* Ensure timely processing and payment of weekly benefits to eligible workers.
* Coordinate preparation and distribution of correspondence.
About you
* Minimum 1 year experience in workers compensation industry.
* Payroll experience (desirable).
* Basic knowledge of NSW workers compensation legislation applicable to coal miners (advantageous).
* Ability to manage and deliver multiple tasks simultaneously.
* Intermediate to advanced skills in Microsoft Office Suite (Word, Excel, Outlook).
* Strong communication, organisational and collaborative skills.
* Demonstrated behaviours aligned to our company values: we care, we work together, we make a difference.
What we offer
* Employee Value Proposition with Benefits page.
* Friendly and supportive team culture.
* 7.25‐hour days, Monday to Friday.
* 5 weeks annual leave, 18 days personal leave, 3 days family and emergency leave.
* Additional company holidays at Easter and Christmas.
* Access to onsite gym and parking.
* Retailer discounts through Smart Spending App.
Legal & Eligibility Statements
* Permanent roles open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia considered for Fixed Term Contracts.
* Successful applicants required to complete background check (including criminal history and references) prior to commencement.
* We take our responsibility to protect the industry we work in seriously. Our people, customers and community safety and wellbeing are priorities.
Applications close
24 April 2026.
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