Administration Officer – Healthscope
Join the Pine River Administration Team to provide high‑level administrative support that helps clinicians deliver exceptional patient care. You will be the first point of contact for patients and staff, coordinating appointments and ensuring every interaction reflects Healthscope's Values – We Care; We're a team; We Strive; We do.
Key Responsibilities
* Managing patient admissions
* Delivering excellent customer service in person, over the phone, and via email
* General reception duties
* Performing Health Fund Checks / Medicare DVA as required
* Managing the collection of excesses / co‑payments
* Maintaining accurate patient records and performing billing or reporting functions as required
* Prioritising tasks and deadlines in a fast‑paced clinical environment
* Supporting the team by identifying opportunities to enhance service delivery
About You
We're looking for a proactive and compassionate team player who thrives in a dynamic healthcare environment. You will demonstrate a commitment to quality service, patient safety, and collaboration.
You Will Bring
* Proven administrative experience in a busy, customer‑focused environment
* Excellent interpersonal, written, and verbal communication skills
* Strong computer literacy and high data accuracy across multiple systems
* Sound organisational and problem‑solving skills with the ability to manage competing priorities
* A positive, respectful approach when working with diverse teams and clients
* Flexible to work a variety of shifts
* Demonstrated knowledge in EFTPOS systems
* Computer skills in MS Office (Outlook, Word and Excel)
* Previous administration experience (desirable)
What We Can Offer You
* A family‑friendly work environment that supports you in enjoying Queensland's laid‑back lifestyle
* Opportunities to build a long‑term career with countless chances to learn and grow, no matter the role
About Us
Located on the bank of the South Pine River in Strathpine, our 70‑bed mental health facility provides comprehensive inpatient and day programs for the Queensland community. We specialise in addiction, bipolar and depressive disorders, mood disorders, OCD, PTSD and complex PTSD management, psychosis and chronic pain management, and deliver specialised therapies in EMDR, TMS, Esketamine and ECT.
Why Healthscope?
We care about your career at Healthscope. No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams, and have opportunities to flourish and grow. Our people are at the heart of our organisation—every day they make a difference to patients and families, creating positive, memorable experiences in every moment.
Applications Close
September 9th, 2026
Contact & Apply
Applications close: 9th January 2026
For further enquiries: Anne‑Maree Branney – Administration Manager – ‑7208
To Apply: Please click the 'Apply' button below to be taken to our online application form. Include a cover letter, CV, and contact details of two professional referees.
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