Hotel Brand: InterContinentalLocation: Australia, Queensland, Hayman Island
Hotel: IC - Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
The InterContinental Hayman Great Barrier Reefwill immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
The resort features 182 elegantly designed guest rooms, suites, and villas across four distinct accommodation wings, surrounded by glistening pools, panoramic seascapes and lush tropical gardens. Together with our five distinct restaurants and bars alongside a bespoke collection of destination-inspired private dining experiences.
This is a rare opportunity to join a high-performing team in a remote, tropical setting as Director of Human Resources, whilst enjoying the flexibility to live on island or commute from the Airlie Beach & surrounding region, depending on your lifestyle preferences.
About the Role
At the heart of everything we do is our internal culture of Inspire Incredible—empowering our people to deliver exceptional experiences whilst building workforce capability, business performance and a sense of ownership and inclusion across the resort.
Our talented & Inspiring team of 400+ colleagues ensure that InterContinental Hayman Great Barrier Reef, offers unrivalled luxury resort experiences for our guests.
Director Human Resources is a pivotal senior leadership role requiring a true HR generalist who thrives in complex, remote environments and can seamlessly balance strategic direction with hands-on delivery. You will play a key role in embedding our Inspire Incredible culture—driving engagement, capability and high performance across all levels of the organisation.
You will lead and inspire a HR team of six, including Talent Acquisition, Learning & Development, Workplace H&S, whilst remaining deeply connected to day-to-day resort operations—partnering with resort leaders and all resort departments to drive capability, performance, and sustainable people outcomes.
As a trusted SME and advisor to the resort General Manager and part of the resort Executive Committee, you will:
* Shape and execute the people strategy aligned to business objectives
* Lead workforce planning, talent management, and organisational design
* Drive leadership capability, culture, and employee engagement
* Oversee end-to-end HR & People operations across the full employee lifecycle
* Provide expert guidance on IR, ER & EA
* Ensure compliance with Australian employment legislation, Enterprise Agreements and WHS standards
About You
You are an accomplished HR leader with a strong track record and experience operating in a similar service/guest centric, complex, matrixed environment, with the ability to balance local operational priorities and broader organisational, brand and global frameworks.
Success in this role requires the ability to influence at all levels, build trust quickly, and operate with agility in a remote, fast-paced luxury setting.
You will bring
* Extensive experience as a senior HR leader in a fast-paced, matrix, service-driven organisation
* Strong HR generalist capability, underpinned by a track record of building high-performing, engaged teams with a focus on leadership capability
* Proven ability to operate both strategically and operationally—comfortable moving between senior leadership level and frontline
* Experience working in remote or isolated locations, with the resilience, adaptability and lifestyle choice this requires
* You are passionate about building workforce culture where people thrive and have experience embedding values-driven environments
* Strong working knowledge of Australian IR/ER frameworks is essential with EA experience an advantage
* Exceptional stakeholder management and influencing and impact skills
* A proactive, solutions-focused mindset with high levels of accountability
* Relevant qualifications in HR, Business, Psychology, or Employment Law are highly regarded, as are WHS and RTW certifications
* Full Unrestricted Australian working rights
What We Offer
Competitive base salary commensurate with experience + annual performance bonus + great team benefits
Discounted pre-tax accommodation and meals packages
Flexibility to live full time on Hayman Island or commute each day from Airlie Beach and surrounding areas, supporting both lifestyle and family needs
Access to world‐class staff facilities, including accommodation (if living on island), school options for primary children, health and fitness gym, staff pool, staff beach, extensive staff dining & meal options and more
State Primary School on island supporting colleagues with primary school children
The opportunity to work within a flagship luxury resort, where you can shape and influence the people strategy at a senior level
A close‐knit, high‐performing leadership team and the chance to make a visible, meaningful impact across the entire operation
A vibrant team culture with regular social and wellbeing activities, fostering strong community connection
Global career pathways across IHG's network of 6,300+ hotels
If you are an inspiring, commercially astute and business performance HR leader ready to take on a unique, high-impact role in a remote luxury environment, we invite you to apply.
We also invite you to learn more by following our social channels:
Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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