Job Overview
Hastings Deering, a leading company in the Automotive and Industrial Equipment sectors, is seeking an experienced professional to interpret parts at our Darwin Branch.
Key Responsibilities:
1. Deliver exceptional customer service by efficiently managing parts queries, requests, and quotes.
2. Analyze resource utilization to ensure accurate part numbers for orders.
3. Manage phone service effectively, answering calls professionally and providing excellent customer experience.
4. Perform administrative tasks, including receipting payments.
5. Communicate timely order status updates to customers and provide lead times.
6. Identify opportunities to upsell products.
About the Role:
This role offers a competitive hourly rate with competency-based pay increases, attractive area allowance, employee discounts, rewards, and incentive programs.
Benefits:
* A comprehensive benefits package.
* Income protection insurance.
* Programs and utilities supporting your physical, mental, and financial health.