Role Overview
We are seeking a proactive and innovative Digital Business Analyst to drive the delivery of seamless digital solutions.
This individual will be responsible for liaising between business stakeholders and technical teams, translating digital strategies into actionable requirements. They will demonstrate a comprehensive understanding of digital business ecosystems, including eCommerce, mobile platforms, and digital channels.
Main Responsibilities:
* Act as a key liaison between business stakeholders and technical teams to drive the delivery of digital solutions.
* Demonstrate a comprehensive understanding of digital business ecosystems, including eCommerce, mobile platforms, and digital channels.
* Conduct in-depth discovery and analysis of digital processes, user journeys, and customer touchpoints to inform solution design and development.
Key Qualifications:
* Bachelor's degree in business, Information Technology, Digital Media, or a related field;
* Proven experience as a Business Analyst in digital or technology-driven projects, with a strong portfolio of successful digital transformation initiatives.
* Familiarity with digital platforms such as CRM, Content Management Systems (CMS), eCommerce solutions, and marketing automation tools.