Innovative Mining Services (Aust) Pty Ltd – Malaga WA
Innovative Mining Services is seeking an experienced and highly organised Operations & Administration Manager to support the continued national growth of our engineering and manufacturing operations. This senior leadership role is responsible for overseeing business systems, operational processes, compliance frameworks, and cross‐functional coordination across the organisation. The successful candidate will work closely with senior management to drive operational consistency, improve accountability, and support scalable business growth across multiple locations.
About the Role
This role includes leadership responsibilities and direct reports, with a strong focus on operational discipline, ISO 9001 compliance, process implementation, and continuous improvement initiatives across the business.
Key Responsibilities
* Oversee and maintain company ERP, CRM, document control, and operational systems
* Develop and implement operational procedures, workflows, and business controls
* Drive standardisation and consistency across all business units and branch operations
* Maintain and improve the company's ISO 9001 Quality Management System
* Coordinate audits, corrective actions, compliance reporting, and process reviews
* Support process improvement initiatives across manufacturing, procurement, engineering, project delivery, and sales administration
* Assist with operational reporting, workflow coordination, and business improvement projects
* Support rollout and operational setup of new branches and business units
* Coordinate document control, procedures, policies, and operational records
* Work closely with senior management to improve accountability, communication, and operational performance
* Provide leadership and support to administration and coordination personnel across the business
Skills & Experience
* Experience in business systems, operations, compliance, or process management roles
* Strong experience with ERP and CRM systems
* Experience maintaining or implementing ISO 9001 systems
* Strong organisational, communication, and stakeholder management skills
* Ability to manage multiple priorities across different departments
* Experience within engineering, manufacturing, mining services, or industrial industries highly regarded
* Previous leadership or team management experience advantageous
What We Offer
* Senior leadership opportunity within a growing national business
* Diverse and high‐impact responsibilities
* Supportive and collaborative team environment
* Long‐term career growth opportunities
* Opportunity to help shape operational systems and governance across the organisation
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