We're seeking a highly skilled IT Systems Administrator to play a key role in maintaining and supporting our infrastructure while assisting in the implementation of new technology initiatives.
Job Description:
This role involves monitoring, configuring, and maintaining Tonkin's IT infrastructure to ensure high standards of data security and network integrity.
* Troubleshoot and resolve system, software, and hardware issues, escalating when required.
* Provide Level 2/3 support to staff across multiple sites and lead improvements in Helpdesk resolution times.
* Assist with the planning and rollout of new IT projects, systems, and processes.
This position also involves providing technical training and support to team members on internal systems and applications.
The ideal candidate will have hands-on experience with virtualization platforms like VMware and Hyper-V, as well as strong interpersonal and communication skills to provide effective support and training.