The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.
As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.
About the role:
* Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
* Maintaining records ensuring documents are distributed and filled within designated timelines
* Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
* Handling any guest inquiries and complaints in a professional manner and escalating to the General Manager when required
* Performing other related duties as requested by the General Manager
Benefits:
* Ongoing opportunities within a busy property
* Work within a supportive tight-knit team
* Career Progression & Growth
Job Type: Part-time
Pay: $26.00 – $60.00 per hour
Experience:
* Hotel Receptionist: 1 year (Preferred)
Work Authorisation:
* Australia (Preferred)
Location:
* Muswellbrook, NSW (Preferred)
Work Location: In person