Are you a
Senior/Lead User Experience Designer
who is ready to lead a small team focused on the design and delivery of large-scale, state-wide government programs?
Interested in a 12 month Fixed Term Contract (December 2026)?
In the role of
Design Manager UX
you will take ownership of redesigning complex, high-stakes internal applications that must be intuitive, accessible, and efficient.
You'll apply human-centred design principles across research, journey mapping, prototyping, testing and iteration—bringing together insights from users, business teams, and developers to create streamlined digital experiences that work under pressure.
Key Responsibilities:
* Lead the redesign of internal systems with a focus on usability and efficiency.
* Conduct user research and workshops to understand complex workflows and user needs.
* Map user journeys, prototype and test solutions to improve system design.
* Collaborate with developers and business stakeholders to ensure successful implementation.
About You:
* You bring 5 to 10 years experience in
user experience design for internal applications.
* You've worked in
mission-critical or complex environments
where accuracy matters.
* You're confident translating research into actionable design outcomes.
* Proficient in
Figma
and familiar with other wireframing and prototyping tools.
* You must be ok with a
12 month Fixed Term Contract
(possibility of extension)
Why You'll Love Working Here:
* Flexible hybrid work (2-3 days onsite in Port Melbourne).
* Collaborative, fast-paced, purpose-driven culture with real community impact.
* Professional development, wellbeing programs, and supportive leadership.
If you're ready to design digital systems that truly make a difference to community outcomes, we'd love to hear from you.
Your application must include:
* PDF: Must include CV and Folio or CV with embedded Folio link
* Folio: Must include end to end examples of UX process
Please note:
* Only those who can demonstrate the above experience will be responded to.
* You must be an Australian Citizen or Permanent Resident in order to apply.
* To help manage applications please no phone calls or dm's; apply here.