**Be Part of Our Next Chapter**
For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started!
We're a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you've ordered in-store or in the drive-thru at McDonald's somewhere in the world in the last few years, chances are you've interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose
- _Creating Connections. Empowering Partnerships. Always Evolving_. Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences.
You're passionate about delivery and about how things get done. Of course, you're proactive and self-directed, identifying potential issues and opportunities ahead of time. You love working with talented people to solve real-world problems for your customers.
You thrive working in a dynamic, fast paced, and ever-changing workplace where re-prioritisation and overcoming challenges every day is the norm.
We're at a very exciting stage as we scale to support the rapid global growth at Coates. You will have the opportunity to be part of building a first-class Agile Delivery Team as well as helping develop a culture of best practice and innovation world-wide.
You'll join a team that favours action over bureaucracy and that believes in genuine agility as well as planning for the future.
You'll work with the latest tools in a modern office environment that continues to evolve with our needs. We enjoy a relaxed and friendly work atmosphere where knowledge sharing is encouraged, and we consider engagement with the wider tech community key.
**What we're looking for**:
- Someone who can develop and maintain the ongoing delivery plan that considers the product roadmap and technology roadmap within a SAFe model.
- Manage a team of delivery leads, while working actively in an agile squad.
- Coordinate and align multiple scrum teams while leading scrum-of-scrums meetings.
- Work with delivery leads, tech leads, and product to track all features, dependencies, risks, and blockers while aligning all milestones.
- Facilitate, coordinate, organize, and execute PI Planning as per SAFe practices.
- Drive product discovery workshops to explore initial ideas, define product scope, and break down high-level business initiatives into incremental deliverables.
- Lead the delivery team's accountability to deliver all planned portfolio initiatives across digital and core platforms.
- Create, track, and manage engineering capacity.
- Communicate the engineering team's delivery commitments and progress updates at both initiative and overall team levels.
- Experience managing the performance of direct reports to enable goal achievement.
- Ensure the delivery team's purpose and objectives are clear and aligned with the company and department vision, strategy, and roadmap.
- Demonstrate and promote best practice Agile delivery techniques such as iterative delivery, continuous improvement, and sustainable development.
- Collaborate with other delivery leads to bring new ideas and provide learnings and insights for Delivery Practice members to take back to their teams.
**Your Capabilities**:
- Experience in leading digital projects and strategies.
- Strong communication skills
- Expert practical understanding of agile methodologies like SAFe, Scrum, Kanban
- Deep knowledge and experience with agile techniques: iterative delivery, continuous improvement, sustainable development, etc.
- Experience implementing SAFe
- Demonstrated delivery of initiatives in a timely manner and ability to navigate through ambiguous situations and opportunities.
- Experience in balancing conflicting requirements, making sensible trade-offs, and taking a commercially sensible approach.
- Demonstrable experience in managing a release train or multiple scru
📌 Software Delivery Manager
🏢 Coates Group
📍 Sydney