About the Role
This permanent full-time opportunity is ideal for individuals with strong communication skills and a proactive approach to helping customers.
As a Customer Service & Sales Representative, you will be responsible for assisting with electricity and gas connections, as well as identifying opportunities to cross-sell additional services such as phone, internet, Pay TV, insurance, and more.
Your Key Responsibilities:
* Assist customers with electricity and gas connections
* Cross-sell additional services to maximize revenue opportunities
* Develop strong relationships with customers to ensure excellent service delivery
The Benefits:
* Competitive salary with potential bonus every 6 months
* Flexible rotating roster between Monday and Friday 8am to 8pm, with occasional Saturday shifts
* Blended work-from-home and office environment
* Welcoming and supportive team environment with social activities
* Employee discounts on gas and electricity bills
* Comprehensive induction program and ongoing support
What We're Looking For:
* Strong communication and interpersonal skills
* Proactive approach to customer service and sales
* Ability to work in a fast-paced environment
* Excellent problem-solving and conflict resolution skills