The Fundraising & Communications Officer is a pivotal hybrid role within the small, friendly team of the Croydon Health Charity, which is dedicated to supporting NHS patients and staff at Croydon Health Services NHS Trust. The officer will be responsible for raising vital new income and promoting the Charity's work to inspire new supporters. The position is hybrid, with the office based at Trust HQ, Croydon University Hospital. You will be an experienced, proactive, and versatile Fundraiser skilled at writing content and using graphic design tools like Canva. The post holder is expected to work in accordance with the Trust's values: Professional, Compassionate, Respectful, and Safe.
Main duties of the job
Fundraising:Lead on community fundraising, managing a personal fundraising pipeline to generate around £50,000 annually, and fundraising across all income streams (corporate, events, legacies, etc.) to help the Charity achieve a £400,000 income target. This includes organising events and supporting staff payroll giving.
Communications:Project manage and deliver marketing/communications campaigns across social media and print. You will write and upload regular content for the website, newsletters, and annual report, and manage external photo calls.
Supporter Care:Act as the first point of contact, providing excellent donor experience, managing relationships with supporters, and maintaining the donor database.
Administration:Monitor income and expenditure, support fundholders with administration, and process donations and payments.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Person Specification
EDUCATION, QUALIFICATIONS AND/OR TRAINING
* A-Levels/Degree/Diploma
* Fundraising or marketing qualification/membership of professional body such as Chartered Institute of Fundraising
KNOWLEDGE AND UNDERSTANDING
* Understanding of the principle fundraising income streams, such as corporate, individuals, groups, legacies and events
* Knowledge of best fundraising practice, including Code of Fundraising Practice
* An understanding of GDPR, and its implications on direct marketing and donor stewardship
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£44,485 to £52,521 a year incl of HCAS per annum
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