About Operational Support Role
This newly created role in the Client and Community Connections Team will provide high-quality operational and administrative services to support senior leaders and their respective teams. The position will also support settlement, youth, community connections, community hubs and related early-years initiatives.
Key Responsibilities:
* Anticipate, organise and coordinate workflow through expert diary and email management.
* Prepare and manage all correspondence, meeting documentation and minutes.
* Coordinate media and speaking engagements, manage enquiries and invitations, and collaborate with marketing and communications to evaluate and prioritise opportunities.
* Draft and prepare correspondence, reports, speeches and presentations; conduct research to support meetings and public engagements.
* Arrange and manage travel, accommodation, expenses, filing systems and administrative needs.
* Attend key meetings and progress reviews; track action items and execute tasks on behalf of senior leaders where appropriate.
* Develop and maintain a strong understanding of the organisation's operations, processes and people to ensure aligned and effective support.
* Maintain and enhance administrative practices, systems and procedures to improve efficiency and service delivery.
* Manage multiple projects through to completion using sound project-management principles to meet stakeholder expectations and deadlines.
* Work constructively and collaboratively in alignment with the organisation's values and comply with all policies and statutory obligations.
* Participate in regular performance reviews and work in accordance with an individual work plan.
Required Skills and Qualifications:
* Demonstrated experience in partnering with senior leaders to ensure all needs are anticipated and met.
* Previous experience providing support to Senior Leadership team members.
* Strong organisational skills with the ability to take ownership and accountability for deliverables.
* Demonstrated ability to coordinate, plan proactively and streamline processes.
* Meticulous attention to detail and high-level problem-solving skills.
* Proven high-level interpersonal skills with the ability to consult, liaise and negotiate effectively with multiple stakeholders in a diverse environment.
* Ability to adapt quickly to changing internal and external environments and translate this into appropriate actions and responses.
* Technology and digital proficiency, including using Microsoft Office.
* Strong written and verbal communication skills.
* Ability to work independently and collaboratively in a team environment.
* Strong problem-solving and decision-making abilities.
* A highly resourceful team-player, comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive and efficient.
About Our Benefits
* Salary packaging options to receive up to a tax-free benefit.
* Industry-leading hybrid and flexible working arrangement supporting work from home and office.
* Access to in-house training and learning opportunities for professional development and growth.
* Access to our in-house wellbeing programmes.
About Us
We strive to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
We are a Disability Confident Employer and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.