We are thrilled to be recruiting for Customer Service Consultants for a leading building materials supplier in Australia
Based in Tullamarine with FREE ONSITE PARKING, you'll join a diverse and innovative company that values its employees and promotes from within.
What's in it for you?
* Full-time, permanent role
* Competitive salary – $64,000 + super, increasing to $66,000 + super after 6 months.
* Start date: WB 5th January
* Tullamarine location – FREE PARKING ONSITE
* Monday–Friday, rotating roster (8:00 AM – 6:30 PM) – NO WEEKENDS
* Hybrid work setup – Work from home on Mondays and Fridays
* Comprehensive training program (initial training fully office‑based)
* Career growth opportunities – They actively promote from within
* Fantastic team culture – Team lunches, yearly Christmas party, and more
About the role
As a Customer Service Consultant, you will play a crucial role in delivering exceptional service to customers. The majority of these customers will be representatives from small businesses, and some correspondence will be with the general public.
You'll engage with clients via phone, email, and web chat, handling order processing, product enquiries, and issue resolution. The role requires strong attention to detail and the ability to navigate multiple systems effectively.
About you
* 1–2 years of call centre experience is desirable.
* Own transport required – public transport options are limited.
* Passionate about customer service and relationship building.
* Tech‑savvy with the ability to quickly learn new systems.
Please note, to be considered for this role you must have full working rights in Australia. Candidates holding student visas or working holiday visas are unable to be considered.
Please note for this position you are required to complete a police check and attend a short medical prior to commencement (this will be paid for by the team). You must be available to interview on Tuesday 16th December.
This is an exciting opportunity to join a reputable company that values its people and fosters career growth .
If you have a strong work ethic, thrive in a customer‑focused environment and are seeking a role with a great work‑life balance, then APPLY NOW or email/call Georgina @ SMAART Recruitment on ********@smaart.com.au/ *** if you have further questions.
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