Job Description
This is a unique opportunity to work on infrastructure projects and enhance the end-user experience. The ideal candidate will have a background in areas like end-user compute, server upgrades, and Windows 11.
You will be involved in various initiatives that may include device upgrades, application transitions, and cloud remediation activities. You will also support projects being delivered in a continuous delivery model (Agile) as well as initiatives using traditional project delivery models.
Key Responsibilities:
* Analyse business area use of systems and applications and determining impact of changes to systems and how this affects each business area.
* Determining requirements for applications and how this may have some technical impact (working with tech team).
* Build strong relationships through engagement with customers, colleagues, and other key stakeholders.
* Document current and future state processes and identify opportunities for improvement.
* Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
* Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
Required Skills and Qualifications
* Minimum 3 years' business analysis experience in a project/delivery orientated role from a large organisation.
* Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
* Experience or high-level understanding of application packaging for Windows devices would be beneficial.
* Exposure to infrastructure-related projects such as Windows 11 upgrades, Surface device rollout, and server transitions and experience supporting initiatives involving application platform changes.
* Familiarity with cloud migration activities and understanding of business impact across systems.
Benefits
* A range of flexible working and leave options, including paid parental leave and emergency response leave.
* Invest in your brighter future with ongoing study support and career development programs.
* Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Others
We're committed to creating a diverse, accessible, and inclusive culture where our people feel included, valued, and connected. We offer flexible work, career development, and internal mobility to help you achieve your goals.