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Service delivery and program support officers adelaide

Adelaide
Department of Veterans' Affairs
Posted: 12 June
Offer description

Salary Range

$85,503 - $89,103 + Attractive Superannuation

Responsibilities

* Exercise delegations under the Veterans' Entitlement Act 1986 (VEA), Military Rehabilitation and Compensation Act 2004 (MRCA) and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) in relation to the provision of services, in accordance with policy and operational guidelines.
* Provide advice and guidance to clients and providers in regards to services.
* Identify high risk/complex clients and implement strategies to ensure client safety, which may include referral to appropriate management areas within the Department or establishing case conferences with internal mental health professionals and team management.
* Monitor and manage external provider progress.
* Liaise with internal DVA stakeholders to progress cases, provide supporting information or access additional services in the Department.
* Participate in representational work, this may include providing presentations to transitioning Australian Defence Force members or relevant provider groups.
* Contribute to the development of a cohesive and supportive team setting.
* Undertake additional duties as requested.

Eligibility

Applicants must be an Australian citizen to apply.

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