Create Work You're Proud Of. Build Relationships That Matter.
Marketing Your Brand has an opportunity for a talentedSenior Account Manager to join our team on afull-time basis and be the key connection between our clients and creative teams. This is a client-first role where your expertise in strategic marketing, project management, and relationship building will help deliver exceptional results for our clients and our agency. If you love strategising and delivering high-quality brand, website & campaigns, this role is for you.
YOUR ROLE
As ourSenior Account Manager, you will:
Translate client visions into tailored strategies, brand identities, campaigns and website projects that deliver results.
Act as the main point of contact, managing client relationships and portfolios to ensure long-term success.
Oversee multiple client accounts, ensuring projects exceed expectations and are delivered on time and within budget.
Develop and present strategic plans, identifying upsell opportunities to support client growth.
Handle quoting, scoping, briefing and quality assurance processes with clear communication and alignment to goals.
Monitor project progress and manage budgets to ensure seamless delivery.
Lead project execution across digital, print, and social platforms, maintaining high-quality standards.
Collaborate with creative teams to produce impactful brands, websites, and campaigns.
Manage client feedback with professionalism and a solution-driven approach.
Advocate for MYB's brand-first philosophy, ensuring excellence in strategy and outcomes.
WHO YOU ARE
You're an experienced and driven account manager with a passion for building relationships and delivering results. You have:
5+ years experience in account management, marketing, or project management (agency experience preferred).
Strong knowledge of brand strategy, digital marketing, and campaign management .
Exceptional communication and relationship-building skills .
Must have experience in digital marketing, creative and website production
Keen attention to finer details & up-to-date industry knowledge
The ability to manage multiple projects with competing deadlines.
Proficiency with general account management tasks (quoting, scoping, briefing & tasking)
Experience working with creative teams to bring ideas to life.
Efficient in working in fast-paced environments, keeping accountable and your budgets on track.
A problem-solving mindset and the confidence to guide clients and teams to success.
Proven track record of growing client accounts and identifying new opportunities.
Exceptional written and verbal communication skills
Bonus: Experience with Google Ads, Meta, and SEO tools is a plus
WHO WE ARE?
We are anaward-winning boutique brand & website agency, with an authentic, genuine and innovative team. As a people-first, purpose-driven agency, every project is approached with care, strategy, and a commitment to excellence. Backed by a 99% client retention rate, we create brands and websites our clients love(and keep coming back). We're in our growth phase and relish the opportunity to help support people in business. We reward long-term commitment and are looking for the perfect-fit team member to join our tight-knit boutique team.
WHY YOU WANT TO JOIN US
Spacious Burleigh Heads office with parking & cafes nearby.
Be a part of an award-winning boutique agency.
Birthday leave – take a day off on us
Supportive & tight-knit team – we love what we do, and we genuinely care.
Great variety of clients, projects and scope, you will never be bored.
Training budget to grow your knowledge & skills.
Access to the latest tools and technologies.
'Feel good' agency with human centred team and clients.
Doggy visitors allowed.
APPLY
If this role sounds like you, we'd love to chat Show us what makes you stand out – Don't be shy. Surprise us with your past client experience, show us something that whispers, "I'm the one" Let's see what you've got
Apply Now or email your resume to (emailprotected) with a link to your resume or creative portfolio to showcase the skills that make you stand out from the crowd.
We look forward to welcoming you
Remote applicants or those without agency experience will not be considered.
How do your skills match this job?
How do your skills match this job?
Sign in and update your profile to get insights.
Your application will include the following questions:How many years' experience do you have in a client services / account management role? How many years' experience do you have as an account manager? How many years' experience do you have in digital marketing? Which of the following statements best describes your right to work in Australia? How many years of project management experience do you have? Do you have experience in a sales role? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have relevant agency experience? Please list which of the following areas you have the most experience in:- Brand Development- Graphic Design- Websites- SEO- Marketing Strategy- Meta Ads- Google Ads In a few words or less, give us a quick insight into the Quality Assurance and sales processes you are used to working with?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
#J-18808-Ljbffr