Overview
Add expected salary to your profile for insights
We92re a growing organisation that values career development and internal advancement. As we look forward to our valued team members stepping into new roles with us, we9d9 love to hear from you if you9re seeking a workplace where your potential is recognised and nurtured.
About Clear Health Psychology
Clear Health Psychology is a leading provider of high-quality, evidence-based psychological services. Our passionate and experienced team is committed to supporting the mental health and wellbeing of individuals, families, and communities. As we grow, we continue to invest in our people, processes, and culture to ensure we deliver the best care possible.
About the Opportunity
We are seeking an experienced Medical Receptionist or Allied Health Administrator who is ready to step into a Team Lead role or someone who already has experience leading reception teams in a healthcare setting. This is a full-time position, Monday - Friday, based at our clinic in Fremantle.
You will be the first point of contact for clients, families and clinicians, and will play a key role in ensuring smooth day-to-day operations. You will work closely with our clinical leadership team, and be supported by our broader Clear Health network.
Duties include
- Greeting patients with warmth and professionalism
- Managing clinician schedules and appointment bookings
- Processing Medicare and private payments, managing EFTPOS and invoicing
- Providing high-level administrative support to clinicians and management
- Manage referral pathway for all incoming patients
- Leading and supporting reception staff, including training and performance feedback
- Troubleshooting client enquiries and supporting complex client needs
- Coordinating with internal departments to support clinical operations
- Ensuring compliance with privacy and confidentiality policies
About You
We9re looking for someone with strong initiative, excellent organisational skills, and the ability to lead with both empathy and efficiency.
You will ideally have:
- 2+ years experience in medical or allied health reception (mental health experience highly regarded)
- Confidence with Medicare billing and practice management software (Coreplus)
- Exceptional communication and problem-solving skills
- Experience supervising or mentoring admin teams
- A passion for mental health and providing high-quality client care
- Ability to stay calm and supportive in high-pressure situations
- Strong attention to detail and a proactive mindset
- A strong commitment to client confidentiality and professional integrity
Why Join Us?
- Work alongside some of WA9s most respected mental health clinicians
- Supportive and collaborative team environment
- Beautiful practice in Fremantle with access to local amenities
- Opportunity to grow your leadership skills
- Make a meaningful difference in people9s lives
Ready to Apply?
We9d love to hear from you. Please submit your resume and a brief cover letter outlining your interest in the role.
Application questions
1. How many years' experience do you have as a medical receptionist?
2. Which of the following statements best describes your right to work in Australia?
3. Do you have experience in administration?
4. How many years' experience do you have as a Practice Administrator?
5. Do you have previous invoicing experience?
6. Which of the following Microsoft Office products are you experienced with?
7. Which of the following medical practice management software do you have experience with?
8. What9s your expected annual base salary?
Clear Health Psychology is Western Australia9s largest psychology practice, with over 200 APHRA clinical and registered psychologists. We also have a team of Social Workers in the South West. With immediate availability, we offer both telehealth services nationwide and in-person appointments across 17 locations in Perth Metro and Southwest WA. Our success is built on our highly skilled clinicians and dedicated Intake team, providing a personalised matching service to connect clients with the right clinician. Alternatively, clients can browse our Psychologists profiles online and book directly.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
Featured jobs
- Hospital Administration - WFH • Altura Health Pty Ltd. • Perth WA • 10d ago
- Information Management Officer • City of Nedlands • Nedlands, Perth WA • 1d ago
- Practice Manager • Baldivis Family Medical Centre • 24d ago
Find more information and tips on career advice.
#J-18808-Ljbffr