Who We AreKnown best as the 'Undisputed King of Trainers', JD Sports reigns as one of the biggest global Sports Fashion brands across footwear and apparel.Founded in 1981 in Greater Manchester, UK, JD Group has grown rapidly through global expansion, now with over 3,400 stores worldwide. We aim to inspire the emerging generation through a connection to Sport, Music, and Fashion.In Australia, since 2017, we have over 60 stores, and in New Zealand, over 5 stores, with plans for further growth. Our mission is to deliver exceptional service and style to every customer.Working at JD Sports is more than a job; it's a mindset and attitude—challenging the norm and creating our own path.The RoleOur customer is at the heart of everything. As a Sales Assistant, your goal is to deliver exceptional service, creating a memorable shopping experience and a positive connection to our brand.You should be energetic, genuine, and customer-focused, providing personalized assistance to our customers seeking the best products and brands.Responsibilities include:Act as a brand ambassador, demonstrating positivity and professionalism.Maintain up-to-date product knowledge to assist customers effectively.Provide personalized 1:1 customer service.Assist with customer queries and process sales.Collaborate with management and team to meet KPIs and targets.Support with tasks like VM setup, store cleanliness, and presentation.Escalate customer complaints to management.Complete mandatory training related to products, policies, and procedures.What We’re Looking ForExperience in retail, hospitality, or similar customer service industries.Ability to deliver excellent service and exceed expectations.Passion for sports fashion or knowledge of key brands.A positive attitude and team spirit.Thrives in a fast-paced environment.Enthusiastic about overcoming challenges and learning new skills.Strong communication skills, engaging with customers and team members.Ability to multitask.Flexibility to work various shifts, including weekends and holidays.What’s In It For You?Work with leading products and brands in a dynamic environment.Training and career development opportunities.Potential for progression across various roles within the company.Staff discount for you, friends, and family.Access to Employee Assistance Program & Mental Health support.One month paid parental leave for full-time employees.We are passionate about connecting with driven, skilled individuals eager to grow their careers. JD values diversity and inclusion, fostering a culture where everyone feels valued and celebrated.Ready to start? Apply today and begin your JD Sports journey.Please note: By applying, you consent to a VEVO check to verify your working rights where required.
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