Join to apply for the Logistics Coordinator role at Winning Appliances.
At Winning Group, we pride ourselves on being more than just a retail company. We are an award-winning experience company, driven by people, science, and our mission to leave the world a better place. As a fourth-generation, family-owned Australian business, we differentiate ourselves through innovative logistics, technology, and luxury retail services. Our brand encompasses diverse entities committed to delivering excellence to our customers.
About the position:
Do you enjoy ensuring processes run smoothly and claims are resolved efficiently and accurately? If so, we want you as our Claims Coordinator! This role involves taking ownership of national claims processing, working closely with warehouses, vendors, and third-party logistics (3PL) providers to ensure faulty, damaged, and missing goods claims are collected, credited, and closed on time.
Oversee collections and crediting of goods across our national warehouses.
Collaborate with warehouse teams and 3PL providers to ensure seamless collections.
Ensure all approvals, evidence, and documentation are in place before collections.
Track claims, report progress, and follow up on outstanding items to keep processes moving.
Partner with Finance, Warehouse Operations, and Vendors to resolve issues.
Handle logistical challenges proactively with solutions-focused thinking.
Qualifications:
Experience in logistics or claims management, warehousing, or related fields.
Ability to juggle multiple priorities and stay organized.
Effective liaison skills with teams, vendors, and 3PL providers.
Problem-solving skills with a proactive approach.
Collaborative mindset and ability to work across departments.
Why Join Us?
Opportunities for internal promotion and growth.
Access to our in-house Training Academy offering nationally accredited qualifications (Cert III & Cert IV).
Benefits including retail discounts, travel deals, wellness packages, and entertainment offers.
Support through our Employee Assistance Program (EAP).
Discover more about our vibrant community on our website and follow us on Instagram, Facebook, and YouTube.
We are committed to fostering a diverse and inclusive culture and encourage applications from candidates of all backgrounds.
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