ASO6 Project Team Lead - Student Fees Tertiary Education Sector, Student Fees Team Team Lead Role - leadership and project mgmt skills ESSENTIAL 3-6 month (possibility for extension) Are you a natural leader who thrives on building high-performing teams and driving project success? Coupled with exceptional project management skills, this is the IDEAL role for you! I am currently working on an exciting contract opportunity for a client in the tertiary education sector for a Student Fees & Projects Lead role. This is a critical role within the Student Experience Division, focused on empowering a dedicated team to deliver exceptional service and operational excellence. (Please note this is not a finance role.) About the Opportunity As the Student Fees & Projects Lead, your primary mission isn't just managing statistics—it’s about managing people and progress. You will lead the Student Fee Leads team, fostering a culture of mentorship and continuous improvement while spearheading projects that streamline processes and enhance the overall student experience. Key Responsibilities: Lead and Mentor: Plan, manage, and monitor the day-to-day operations of the Student Fee Lead Team, focusing on staff performance, development, and building team capability through proactive training and succession planning. Drive Projects: Develop and coordinate initiatives that resolve service delivery issues and implement continuous improvements to student fee operations and payment systems. Engage Stakeholders: Act as a key liaison across Business Operations, ICT, and Educational units, fostering trust and cooperation to manage complex enquiries and provide expert guidance. Process Excellence: Monitor the effectiveness of billing practices and create comprehensive resources to guide staff in the application of updated fee-related processes. Strategic Reporting: Undertake complex research and analysis to prepare evidence-based reports and recommendations that inform senior management decision-making. Ideally you will: Exceptional Leadership: Proven ability to manage, guide, and develop a team, setting clear performance outcomes and fostering a collaborative environment. Project & Change Management: Strong experience in planning and delivering business improvement initiatives that optimise systems and streamline workflows. Influential Communication: High-level interpersonal skills with the ability to negotiate effectively at all levels and provide sound briefings to senior leadership. Analytical Mindset: The ability to solve complex problems and interpret detailed contracts or data to ensure operational accuracy. How to Apply: Please select “Apply Now” above. For a confidential discussion and to find out more about this opportunity, please call Sonia Charman from Randstad on 8468 8007. More Opportunities with our Public Sector Clients Randstad is an approved talent supplier to all levels of government. We recruit for a broad range of job types across all departments. If this role isn’t for you, view all our government job opportunities on our dedicated site: https://www.randstad.com.au/jobs/q-government/south-australia/ At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.