Overview
Administration Assistant / Receptionist (Fixed-Term, April to August)
If you're friendly, organised, and love being the person who makes people feel welcome, this role is for you. You'll be the first point of contact at Darwin Turf Club, helping visitors, members, suppliers and staff with great customer service, clear communication, and a calm front desk presence.
Darwin Turf Club is looking for an Administration Assistant / Receptionist (fixed term) to support the administration team across our peak period, including the Great Northern Darwin Cup Carnival. This role is the engine room of the office and the first point of contact for our customers, so we need someone switched on, professional, and great with people.
Responsibilities
* Provide general admin and clerical support to the Office Manager and help keep the administration office running smoothly during our busiest stretch of the year
* Answer phones and deliver a high standard of customer service
* Respond to customer email enquiries promptly
* Take bookings and assist with ticket sales through Moshtix
* Oversee mail, including sending, collecting and internal distribution
* Support additional tasks as required, including memberships, race day operations, signage in Canva and gate boards
* Assist with staff IDs and contractor passes with the Office Manager
What we're looking for
* Strong skills in Excel, Word, and Outlook
* Confidence using different databases and systems
* Well presented, friendly, and comfortable being the first point of contact
* Great attention to detail, positive attitude, and the ability to stay calm when it gets busy
Availability
This is a seasonal role, and you'll need to be fully available between April and August, with flexibility across weekends and public holidays.
If you love a fast-paced environment, enjoy helping people, and take pride in keeping things organised, we'd love to hear from you.
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