Be challenged and imagine with us
As an Administrative Assistant within Pathways and Academic Learning (PALS), you will deliver high-quality, student-focused service and provide essential administrative support to both students and staff.
In this role you will:
* Be the first point of contact for the PALS Centre, responding to enquiries from current and prospective students, in person, over the phone, and in writing.
* Assist students with processes such as adverse circumstances, course enrolment, and navigating University systems.
* Support academic staff with administration, assessments, and graduations throughout the student lifecycle
* Complete student admissions, enrolments and other administration tasks as directed.
* Represent the Centre at events including Open Days, Careers Markets, and Information Sessions as needed.
This fixed term full time position is until the end of 2025, and will be located at the Callaghan Campus (Awabakal land).
How will you inspire us?
You will have:
* Strong customer service and administrative skills, with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail.
* Excellent communication and interpersonal skills, with the ability to support people from a wide range of backgrounds.
* High level of computer literacy, including the ability to confidently use University systems and learn new technologies.
* The ability to be a strong team member that operates efficiently and effectively across the broader teams.
What we offer
The remuneration for this position isfrom$74,491 to $80,972 + 17%superannuation and is commensurate with skills and experience.
In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.
These include:
* 17% super and salary packaging.
* Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
* Discounts on private health insurance, gym memberships, software, travel and more.
* A range of support and wellbeing programs.
For more information on benefits and conditions, please follow this link .
About our University
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.
Your next steps
Important information before you apply:
* If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
* Applications for this position will only be accepted from those with Australian residency or a valid work permit.
Your application:
Your application must include:
* Your resume.
* A cover letter outlining your motivation to apply for this opportunity.
* A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).
1. Completion of an associate diploma level qualification with relevant work related experience, or extensive administrative experience; or an equivalent combination of relevant experience and/or education/training.
2. Demonstrated high level of computer literacy with ability and willingness to embrace new technologies and systems.
3. Demonstrated high level of customer service and administrative skills including the ability to prioritise multiple tasks, meet deadlines and maintain attention to detail.
4. Well-developed interpersonal skills, including the ability to deal effectively with staff and students from diverse backgrounds.
5. Demonstrated ability to work effectively both independently and within a team.
6. Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to
We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Contact Us
For specific position enquiries, please contact Shellie McRae, Senior Administrator Pathways on (02) 492 16798 or via email at
Having technical difficulties? Please reach out to us: Please note, we do not accept email applications.
Closing date:Thursday, 3 July 2025 at 11.59pm AEST
We are excited to beLooking Aheadwith you
We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.
The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
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