Job Title: Service Advisor
This is a fantastic opportunity to excel in a high-volume dealership environment, utilizing strong attention to detail.
* Key Responsibilities:
o Scheduling customer service repair orders and obtaining a clear brief from the customer.
o Preparing invoices and closing allocated repairs.
o Providing transparent and honest communication with customers about estimated completion times and updates required.
* Requirements:
o Previous dealership experience in a similar role.
o Exceptional customer service skills.
o Strong communication and organisational skills.
The ideal candidate will be able to work effectively in a fast-paced environment, providing excellent customer experiences and mentoring junior staff members.
Patterson Cheney Group is a leading automotive business with multiple brands and over 850 employees. We are committed to delivering exceptional customer service and supporting our team members to achieve their full potential.