Overview
* Oversee shop operations, repairs, and inventory.
* Lead and schedule technicians and sales staff.
* Train new team members and conduct performance reviews.
* Assist customers with repairs, quotes, and escalations.
* Upsell accessories and protection plans.
* Manage payments, expenses, and daily reporting.
* Ensure repair quality and workplace safety.
* Drive marketing, promotions, and partnerships.
What We're Looking For
* Minimum 1-2 years experience in retail, operations, or team leadership.
* Strong communication and customer service skills.
* Ability to manage staff, workflow, and finances.
* Minimum 1-2 years hands-on mobile/laptop repairs experience required.
* Organised, proactive, and growth-focused mindset.
* Australian work rights required for this position.
Why Join Us?
* Be part of a growing tech repair business.
* Supportive team and opportunity to make an impact.
* Competitive pay and career growth opportunities.
Application Questions
* Which of the following statements best describes your right to work in Australia?
* How many years\' experience do you have as a Repair Technician?
#J-18808-Ljbffr