**Financial Services Officer – Credit Management Job Description**
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We are seeking a highly skilled and detail-oriented Financial Services Officer to join our team. As a key member of our finance department, you will be responsible for managing debtor accounts, monitoring overdue payments, and negotiating repayment plans.
**Job Responsibilities:**
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1. 2. Manage debtor accounts, including monitoring overdue payments and negotiating repayment plans;
3. Collaborate with internal teams and external partners to resolve outstanding accounts and minimize financial risk;
4. Prepare correspondence and maintain accurate records in our systems;
5. Use financial data to track progress and support informed decision-making.
**Required Skills and Qualifications:**
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* Detail-oriented finance professional with strong background in credit management;
* Proven experience in managing debtor accounts, negotiating repayment plans, and applying best-practice collection strategies;
* Strong communication and negotiation skills to work effectively with customers, internal teams, and external agencies;
* Ability to balance empathy with accountability to deliver fair and sustainable financial outcomes;
* Experience in aged care, not-for-profit, or similarly values-driven sectors is highly regarded.
**Benefits:**
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* Part-time position with 24 hours per week;
* Hourly rate $37.06;
* Career break schemes, additional purchased leave, and more;
* Commitment to ongoing professional and career development;
* Subsidized access to local gym and fitness center;
* 24/7 access to mental, physical, social, and financial support.
**What We Offer:**
A supportive and passionate culture that values diversity and inclusion;
Opportunities for career growth and professional development;
A dynamic and collaborative work environment;
A competitive hourly rate and benefits package;
The chance to make a meaningful difference in the lives of older community members.