Job Overview
We are seeking a seasoned professional to lead our specialist consultants in the practice management division. As a Team Leader, you will oversee the operations and provide ongoing training and support.
Main Responsibilities
* Serve as a point of contact for administrative tasks, including supervision and oversight of the team.
* Process medical billing with accurate MBS item numbers and utilize practice management software for appointments, patient records, and procedures.
* Provide general administrative support for specialists/surgeons and offer relief in other roles within the team as required.
* Liaise with patients and their families in a compassionate manner and understand Medicare guidelines for referral management.
Key Qualifications
* Experience leading a team in a healthcare environment or experience in a practice management setting managing various medical specialties.
* High-level proficiency in practice management software use, with Gentu/Genie being an advantage.
* Able to work autonomously and effectively in a team environment, prioritizing and managing time efficiently.
* Prior knowledge and experience in training and development programs to ensure adequate skill levels and successful customer relationships.