Customer Service Representative
We are seeking a skilled and customer-focused Casual Optical Assistant to join our team. This role requires exceptional communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
The ideal candidate will have previous experience in customer service, preferably in retail or hospitality. They will also be passionate about delivering outstanding customer experiences and willing to learn about optics and eyewear.
In this role, you will be responsible for providing excellent customer service, managing store operations, and working collaboratively with the team to achieve sales and customer satisfaction targets. If you are a motivated and enthusiastic individual who is committed to delivering exceptional results, we encourage you to apply.
About Us:
Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. We promote individuality and believe that diversity is an essential component of how we bring the joy to eye care. We value the unique perspectives and experiences that our employees bring and strive to create an environment where everyone can feel valued, respected, and supported.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly
- Manage store operations, including opening and closing procedures, stock management, and visual merchandising
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Participate in training and development programs to enhance knowledge and skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Requirements:
- Previous experience in customer service, preferably in retail or hospitality
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Passion for delivering outstanding customer experiences
- Willingness to learn about optics and eyewear
How to Apply:
If you are a motivated and enthusiastic individual who is committed to delivering exceptional results, we encourage you to submit your application. Please include your resume and a cover letter outlining your relevant experience and qualifications.