Leadership Role for Sales Growth and Customer Success
As a pivotal leadership position, this role combines strategic sales growth, customer relationship management, technical service delivery, and team leadership. The ideal candidate will have experience in roles such as Sales Manager, Technical Services Manager or Branch/Operations Manager.
* Sales & Growth:
o Lead sales strategy and grow existing accounts.
o Identify new business opportunities.
* Customer Success:
o Owning key client projects.
o Strengthening long-term relationships.
o Ensuring exceptional service delivery.
* Technical Services Management:
o Overseeing workshop and field teams.
o Ensuring high-quality, safe and efficient operations.
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o Mentoring the Sales Manager, Workshop Manager and Business Support.
o Building a strong, collaborative culture.
* Operational Results:
o Managing budgets.
o Tracking KPIs.
o Ensuring profitability and cost control.
The successful candidate will bring a blend of commercial acumen and technical knowledge, with experience in hydraulics, engineering or similar. They will have a proven track record in sales leadership and service delivery, excellent leadership, communication and relationship-building skills.
This is an exciting opportunity to work in a dynamic environment where you can make a real impact on our customers' success.