Job Opportunity
This is a permanent, full-time position for an experienced customer service professional.
* Main Responsibilities:
* Demonstrate exceptional communication and interpersonal skills to deliver professional service aligned with customer standards
* Identify opportunities to promote financial products and services to support business objectives
* Provide expert assistance to customers with everyday banking, insurance, and lending enquiries through referrals
* Maintain accuracy in account opening, transactions, and cash handling processes
* Promote a high standard of personal and branch presentation, including marketing materials
* Contribute to product improvement by providing feedback and supporting team members through collaboration and training
* Represent the organization positively, aligned with its purpose and values
* Perform other duties as required within the scope of the role
This role involves providing relief to branches across regional and metro Melbourne. A current driver's license and flexibility to attend any branch location at short notice are essential.
Key Requirements
* Skills and Qualifications:
* Excellent communication and interpersonal skills
* Self-motivation and ability to work in a team environment
* Current driver's license and willingness to travel
Benefits
This is a great opportunity to develop your skills and experience in a dynamic and supportive team environment.
Other Information
Please note that this is a permanent, full-time position.