A leading provider of automotive and insurance services in Western Australia seeks a Service Desk Analyst to provide first and second level IT support. The role involves ensuring efficient resolution of end-user issues through various communication channels, maintaining high customer service standards while adhering to SLAs. Ideal candidates will have a strong background in troubleshooting Windows environments, Active Directory, and IT Service Desk support. Opportunities for professional development and a commitment to employee wellbeing are core to this position.#J-18808-Ljbffr