Job Title: Vehicle Operations Manager
As a seasoned vehicle operations manager, you will play a pivotal role in leading our workshop team. With over 30 years of delivering top-quality service, our friendly and family-oriented team has built a reputation for excellence in both quality and efficiency.
The ideal candidate will have previous experience in a management role within the collision repair industry and possess strong communication and interpersonal skills. They will be able to set, manage, and adhere to deadlines while demonstrating problem-solving abilities and organisational skills.
The successful candidate will oversee vehicle processing upon arrival, manage the repair process, and ensure timely, cost-effective, and quality repairs. They will also meet productivity targets and customer expectations for the site and support the management of the site to drive profitability and customer satisfaction.
We offer a range of benefits including reward & recognition for your dedication, career development and ongoing training, referral bonus for recommending a friend to join our team, discounts on parts and tools, uniforms provided, and 24/7 professional counselling for you and your immediate family.
At our company, we celebrate our team and recognise that it's our people who make our success possible. We focus on harnessing individual strengths and appreciating diversity to help everyone reach their full potential.
Key Responsibilities:
* Ensure a safe working environment for all staff at the workshop
* Manage the repair process to ensure timely, cost-effective, and quality repairs
* Meet productivity targets and customer expectations for the site
Requirements:
* Previous experience in a management role within the collision repair industry (essential)
* Strong communication and interpersonal skills
* Ability to set, manage, and adhere to deadlines
* Demonstrated problem-solving abilities