Case worker - night cafe (brisbane)

Position Summary

Casual hours – Brisbane location – Salary packaging benefits.

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

The Night Cafe Service

The Night Cafe is a vital support service for young people aged 12 to 25 who are experiencing or at risk of homelessness. The service provides a safe, welcoming space to rest or connect with others and a sense of community.

Responsibilities

• Provide high‐quality, person‐centred support to young people to identify strengths and needs, assist with setting and achieving goals, and provide case work support.
• Conduct risk assessments, develop effective case and safety plans, and liaise with stakeholders to source appropriate support services.
• Support volunteers to provide practical and meaningful engagement with the young people accessing the service.
• Work flexible shifts during both office hours and evenings as required.

Qualifications

• Sound experience in casework and case management.
• Strong cultural competence and the ability to work respectfully with people from diverse backgrounds.
• Demonstrated ability to assess complex needs, conduct risk assessments, and develop effective case and safety plans.
• Proven capacity to advocate, collaborate, and network across sectors.
• Excellent interpersonal and written communication skills.
• An understanding of the complex needs of children and young people.
• Current Working with Children Check and driver's licence.
• Ability to network and share knowledge with volunteers and stakeholders.
• Adaptability to an evolving landscape of client and volunteer needs.

Benefits

• Financial wellbeing: Salary packaging that could reduce tax and increase take‐home pay, up to $15,900 for living expenses, up to $2,650 for holiday accommodation and meals, novated car leases, and superannuation.
• Health & Wellbeing: Specialist advice for nutrition, sleep, resilience and mindfulness, access to guided meditation and other wellbeing programs.
• Career development: Access to learning, training, and development courses.

Further information: This role is covered by the Social, Community, Home Care and Disability Services Award – Level 4, hourly rate from $44.58 + casual loading.

Applications close: 11.55PM on 10th August 2025.

Red Cross strives to create a secure and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child‐safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.