Job Summary
We are seeking a detail-oriented and organized Clinical Scheduling Coordinator to join our team. As a key member of our clinical service, you will play a pivotal role in ensuring timely and high-quality care for our customers.
Key Responsibilities
* Maintain stable schedules and provide support to customers and clinicians.
* Work closely with workforce planning and operations teams to deliver seamless care experiences.
* Coordinate care to enable customers to live independently at home and support an efficient clinical workforce.
Requirements and Skills
* Previous experience in scheduling and rostering environments is advantageous.
* Familiarity with operational or health-based industries is desirable but not essential.
* A solid understanding of administration procedures and general business practices.
* Ability to meet tight deadlines and manage shifting priorities with strong attention to detail.
* Proficiency in Microsoft Office suite.
* Excellent interpersonal and communication skills.
* Capacity to show empathy with customers and relatives.