CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.Job DescriptionAbout the RoleThis role involves ensuring both external and internal customers are supplied with the correct parts in a timely manner, whilst maintaining high customer service standards at all times on the phone, counter sales and between branches.Principal Accountabilities:Process all branch spare parts orders, including pricing, opening of new parts on the computerised system and placement of orders to overseas and local suppliersPick parts orders for customersAnswer telephone queries relating to parts ordersAssist staff members with inventory managementReceipt incoming parts orders, branch transfers & external suppliersLoad and unload incoming and outgoing goodsGreet customers at the counter and answer their parts queries and place ordersProvide staff with technical assistance and general supportProvide assistance to the Sales DepartmentEnsure compliance with the relevant OHS&QRole Requirements:Adequate level of literacy and numeracy skillsAdequate computer keyboard skillsGood phone mannerAbility to present a professional, friendly and approachable imageGood organisational skillsAbility to work cooperatively in a team environmentMust have an enthusiastic and willing approach to learn new skills and help othersDesired Skills and ExperienceAn attractive remuneration package commensurate with your experience.A commitment to your ongoing professional development.Employee milestone, reward and recognition programs.If this sounds like you, click apply now!
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