Check-In Agent – Mackay Airport | Casual
Are you looking for an exciting front-line role in the aviation industry? Join our friendly and professional Check-In team at Mackay Airport and play a key part in delivering exceptional customer service to travellers from all over the world
Location: Mackay Airport
Job Type: Casual
Pay Rates:
* Base Rate: $32.86/hr
* Saturday: $46.01/hr
* Sunday/Public Holiday: $59.15/hr
* Afternoon/Night/Early Morning Shift: Up to $36.81/hr
What You'll Be Doing:
* Greeting passengers and providing friendly, efficient customer service
* Checking in passengers and baggage using airline systems
* Issuing boarding passes and baggage tags
* Assisting with flight queries, seating arrangements, and general travel information
* Managing unexpected delays or issues calmly and professionally
* Working across varied shifts – including early mornings, afternoons, nights, and weekends
To Be Successful, You'll Need:
* A valid Green P (P2) or Open Driver's Licence
* Excellent communication and customer service skills
* Professional presentation and a positive attitude
* A commitment to safety, teamwork, and punctuality
* Willingness to undergo drug & alcohol screening and a police check
Why Join Us?
* Great entry point into the aviation industry
* Be the face of a global airline brand
* Excellent penalty rates and shift loadings
* Supportive, fast-paced team environment
* Long-term career potential for the right people
If you're ready to smile, help people travel, and be part of something exciting—apply now or call Olivia on to learn more