Operations Team Member Role
This is an exciting opportunity to join our team as an Operations Team Member. As a key member of our team, you will be responsible for delivering store operations activities in support of a sales-focused culture and profitable sales growth.
Key Responsibilities:
* Cash handling and banking integrity
* Tendering transactions
* Systems access and data integrity
* Store web sales and extended warranty claims
* Telephone management and enquiries
* Marketing and promotional activity
You will also contribute to financial performance through effective inventory management and management of controllable expenses. Additionally, you will manage all sales channel fulfillment in line with procedures and work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer.
To succeed in this role, you will need to have excellent customer service skills and be able to effectively resolve customer complaints and queries as required. You will also need to continuously improve your sales skills and product knowledge through available online platforms and active participation in other development opportunities.