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Pre-delivery manager

Brisbane
Brisbane Camperland
Delivery Manager
Posted: 27 August
Offer description

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Why Join Us?

At Brisbane Camperland, we don't just sell caravans – we create unforgettable travel experiences. As a proud, family-owned dealership and one of Australia's leading names in the RV industry, we combine decades of expertise with a genuine passion for customer service.

We're on the lookout for a dynamic Pre-Delivery Manager to lead our dedicated team and ensure every caravan and RV leaves our dealership safe, spotless, and ready for adventure.


What You'll Be Doing

As Pre-Delivery Manager, you'll be the driving force behind our preparation and handover process:

Lead & Inspire – mentor and motivate a skilled team across Cleaning, Detailing, Instruction, Yard & Logistics.
Quality First – ensure every RV meets our safety and presentation standards before handover.
Smooth Operations – coordinate daily workflow and act as the communication hub between Sales, Service, and Pre-Delivery.
Customer Ready – resolve issues before delivery and guarantee every handover exceeds expectations.
Showcase Our Brand – maintain our dealership displays and represent BCL at trade shows and events.

Key Responsibilities

Manage the daily operations of the pre-delivery department.

Lead, mentor, and develop a team of pre-delivery technicians and detailers.

Ensure all caravans and RVs meet company quality and safety standards prior to delivery.

Coordinate workflow and liaise with sales and service departments to meet delivery schedules.

Conduct final quality inspections and resolve any issues prior to customer handover.

Monitor and maintain workshop tools, equipment, and consumables.

Drive process improvements to enhance efficiency and customer satisfaction.


What You'll Bring

Leadership experience in pre-delivery, service, or workshop management.
Strong customer service and communication skills.
Excellent organisational ability with sharp attention to detail.
Current and unrestricted QLD driver's licence (minimum LR).
Professional, energetic, and team-focused approach.

Dealership Management Software (DMS) experience.

Technical knowledge of caravans, RVs, or towing.


What We Offer

Competitive salary package (commensurate with experience).
Fully maintained company vehicle.
Ongoing training & professional development (including Jayco programs).
Supportive, family-style team culture.
Staff discounts, benefits, and long-term career growth.


Our Commitment to Diversity

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from people of all backgrounds, cultures, genders, and abilities, and are committed to creating an inclusive workplace where everyone feels respected and supported.


Ready to Take the Wheel?

If you're passionate about leadership, quality, and creating a delivery experience that delights customers, this is your chance to join a dealership that truly values its people.

Apply today with your resume and cover letter – and start leading a team that delivers adventure

Please note: Only candidates selected for an interview will be contacted.


Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Pre Delivery Manager? Do you have a current Australian driver's licence? How many years of people management experience do you have? Do you have experience in a sales role? Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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