**Introduction**:
Why work at LSC?
Our recent employee engagement survey illustrated why you should join us:
- 95% expressed medium to high levels of job satisfaction
- 89% told us that they find their work challenging and interesting
- 94% said that they feel a sense of loyalty to their co-workers and LSC
- 95% of employees polled said they would recommend LSC as a outstanding place to work, and we hope you might too.
At LSC, we are proud to be the go-to, complete solution provider for Australian and New Zealand security professionals. We are an Australian, family-owned business where our employees and our clients are all part of our extended family.
Australian owned, and with almost a century of experience behind us, LSC is a family owned and operated business. Our employees and our clients are all part of our extended family, and we're always ready to have a chat and lend a hand.
So, if you have what it takes to help LSC continue its legacy of incomparable service and support, we would love to welcome you to our family.
**Description**:
About You
We currently have an opportunity for a positive, motivated, and driven person. If building relationships is your forté and you love working with customers to find what they want and create the solutions to suit, then please express your interest! Industry experience is preferred but not necessary, our core focus is on providing exceptional customer service to our customers. Teamwork is a cornerstone of this Branch and we are seeking a can-do attitude to further enhance our existing progressive team.
Your broad responsibilities will include
- Provide a high level of face to face and telephone communication with customers
- Increase sales through relationship building, promotion of LSC products and service.
- Build customer support and loyalty by producing continuous and high-level customer service.
- Identify sales opportunities by suggesting new/alternative products.
**Skills and Experiences**:
To be successful in the role, you will possess
- A minimum of 3 years' experience in the industry working with a locksmith, lock manufacturer, supplier or wholesale distributor is desirable.
- A good telephone manner demonstrated patience with customers and the ability to understand problems communicated by telephone and the capacity to clearly articulate solutions by phone to customers who may have mínimal levels of computer literacy.
- Excellent personal presentation skills - grooming, voice, and confidence.
- Excellent communication skills and the patience to listen and understand customer's needs.
- Competent keyboard and computer skills.
- Able to demonstrate a commitment to the highest level of Internal Sales.
- Has demonstrated ability to organise their own time efficiently and is able to work to deadlines and established targets.
**Benefits**:
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most.
- Access to exclusive discounts through our employee benefits platform.
- A diverse team that's committed to creating an inclusive environment for everyone.
- Onsite FREE parking.
Recruitment Agencies - thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we will be in touch.
📌 Internal Sales
🏢 Locksmiths Nominees
📍 Western Australia