Home Care Package Leader
We are seeking an experienced and skilled Home Care Package Leader to coordinate and oversee the delivery of high-quality, client-centered care. In this leadership role, you will work collaboratively with the Case Management team and other key stakeholders to ensure that services are provided effectively, efficiently, and in alignment with the client's goals.
* Lead and manage the Home Care Package Program, ensuring effective coordination of services and resources.
* Develop and implement strategies to improve service quality, client outcomes, and program efficiency.
* Collaborate with senior management and other teams to identify and address any operational or logistical challenges.
* Contribute to marketing efforts to promote the Home Care Package Program and drive growth.
* Identify opportunities for process improvements and implement changes to enhance care quality and competitiveness.
Requirements:
* Minimum 3 years' experience in aged care, home care, or a related field.
* Sound knowledge of the Home Care and/or Aged Care industry, including relevant standards, regulations, and accreditation processes.
* Strong leadership and communication skills, with the ability to build rapport with internal and external stakeholders.
* Experience in budgeting and resource management.
Benefits:
* Enhanced Quality of Care: As a leader, you will guide and mentor care staff to maintain high standards of care and personalize attention to each client's needs.
* Leadership and Support for Caregivers: You will provide hands-on support to caregivers, offering guidance, advice, and problem-solving strategies to improve performance and build confidence.
* Improved Client Satisfaction: By fostering a caring and compassionate environment, you will contribute to higher levels of client satisfaction and trust in the services provided.
* Increased Team Morale and Retention: Strong leadership creates a positive and supportive work environment, which helps to boost team morale, reduce turnover, and attract high-quality talent.
* Personal Growth and Career Progression: As a leader, you will have opportunities to develop your skills and progress within the organization.