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Responsibilities
1. Investigate, troubleshoot, and resolve incidents and service requests for infrastructure and related technologies (network, network security, etc.)
2. Maintain system health and performance through proactive maintenance and patching activities across infrastructure
3. Configure and administer infrastructure
4. Contribute to process reviews to ensure controls, policies, and procedures are effective
5. Follow and enforce ITIL-aligned incident, request fulfillment, problem, and change management processes for network changes
Must-have experience
* Active Directory User Management
* Active Directory - Domains and Trusts
* Active Directory - Certificate Services (PKI)
* Active Directory - Federation Services
* Active Directory - DNS
* Group Policy Management
* Microsoft Azure - Identity Management
* EntraID
* Conditional Access
* SSO
* Microsoft Identity Manager
Additional expertise in Microsoft Purview
* Data Loss Prevention
* Data Security Posture Management
* Information Protection
* Privileged Access Management
Other preferred experience
* Strong analytical and problem-solving skills leveraging OS, compute, storage, virtualization, backup, and application knowledge to resolve complex issues
* Experience as a Microsoft Wintel Systems Engineer
* Managing and upgrading Windows Server services (Active Directory, Group Policy, Exchange, M365, DNS, DHCP, File/Print)
* Building and deploying Microsoft systems in virtualized environments
* Managing and upgrading VMware virtualization systems
* Managing and upgrading enterprise backup systems (e.g., Veeam)
* Developing and maintaining PowerShell scripts
Additional details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Administrative, Consulting, and Quality Assurance
* Industries: IT Services and IT Consulting
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Location: Brisbane, Queensland, Australia
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