Senior Credit Manager Role
Are you a strategic credit professional looking for a challenging opportunity to lead our credit and collections function? We are seeking a hands-on and experienced credit manager to join our team.
The successful candidate will be responsible for managing accounts receivable (AR) for a business turning over circa $100m in revenue, spanning cash, finance, and rebate income streams across Australia. They will lead a high-performing team responsible for credit risk assessment, collections, and efficient rebate recovery from State and Federal Government schemes.
This role plays a critical part in shaping commercial terms with new home builders and other partners, while ensuring robust credit practices are embedded throughout the sales and fulfillment lifecycle.
Key Responsibilities:
* Leadership & Team Management: Provide day-to-day leadership to the Credit and Collections team, developing and refining performance KPIs across credit, collections, and rebate processes;
* Credit Management & Risk Oversight: Develop and implement credit policies and procedures tailored to B2B and B2C segments, conducting credit assessments and approval processes for new accounts, particularly home builders and commercial clients;
* Accounts Receivable & Collections: Oversee the AR ledger and ensure timely invoicing, collections, and reconciliations, working closely with internal stakeholders (e.g., Sales, Customer Service) to resolve disputes quickly and professionally;
* Rebate Recovery & Scheme Management: Manage the end-to-end process of rebate collection from government schemes, liaising with Approved Certificate Providers (ACPs) and using dedicated platforms to ensure documentation is timely, accurate, and compliant with State/Territory rules;
* Dispute Resolution & Compliance: Oversee customer disputes including NCAT cases and other tribunals, ensuring compliance with Australian Consumer Law and industry-specific codes, particularly for solar and energy products.
Required Skills and Qualifications:
* 5+ years' experience in credit management, accounts receivable, or financial operations;
* Experience leading a credit/collections team in a medium to large organisation;
* Deep knowledge of Australian credit and collections laws, including NCAT and consumer protections;
* Understanding of renewable energy rebate programs and government scheme administration (desirable).
Attractive salary package and benefits available to successful candidates.
Empower Your Career With Us!